Human Services Technician
3.
3 Full-time 2 hours ago Full Job Description CPS INV Unit HST III This position functions as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients, including transportation and documentation of services provided.
It also includes supervising visitations between parents and children and providing various clerical functions.
The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.
For a realistic job preview for this position and about the agency, please click here.
Essential Job Functions:
Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
Observes and/or supervises parent and child visits.
Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
Knowledge of Child Protective Services Knowledge of community resources Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to get work effectively with others.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer, several software packages, and basic office equipment.
Ability to work in an office supporting several staff members.
Registration or Licensure Requirements:
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle; an acceptable driving record for the past five years; a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load that applies to the job; and proof of insurance.
Applicants must provide proof of driving record, insurance, and license.
Initial Selection Criteria:
Graduation from high school or equivalent.
One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
Thirty semester hours from an accredited college or university.
Additional Information:
Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP).
Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age.
Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include:
safety, food, hygiene, education and entertainment/recreational activities.
This could require working outside of the normal work schedule.
If so, overtime compensation may be earned.
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
Interview Requirements:
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
MOS Code:
Note:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include:
HM, 4C0X1.
All active duty, reservists, guardsmen, and veterans are encouraged to apply.
For more information, see the Texas State Auditor's Military Crosswalk here.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards.
The staff must be familiar with the WCAG 2.
1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Full-time 2 hours ago Full Job Description CPS INV Unit HST III This position functions as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients, including transportation and documentation of services provided.
It also includes supervising visitations between parents and children and providing various clerical functions.
The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.
For a realistic job preview for this position and about the agency, please click here.
Essential Job Functions:
Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
Observes and/or supervises parent and child visits.
Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
Knowledge of Child Protective Services Knowledge of community resources Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to get work effectively with others.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer, several software packages, and basic office equipment.
Ability to work in an office supporting several staff members.
Registration or Licensure Requirements:
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle; an acceptable driving record for the past five years; a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load that applies to the job; and proof of insurance.
Applicants must provide proof of driving record, insurance, and license.
Initial Selection Criteria:
Graduation from high school or equivalent.
One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
Thirty semester hours from an accredited college or university.
Additional Information:
Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP).
Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age.
Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include:
safety, food, hygiene, education and entertainment/recreational activities.
This could require working outside of the normal work schedule.
If so, overtime compensation may be earned.
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
Interview Requirements:
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
MOS Code:
Note:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include:
HM, 4C0X1.
All active duty, reservists, guardsmen, and veterans are encouraged to apply.
For more information, see the Texas State Auditor's Military Crosswalk here.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards.
The staff must be familiar with the WCAG 2.
1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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